At the Feversham Arms we feel very honoured to host so many special occasions and breaks away for our guests. We feel very honoured when someone takes the time to express their views of their stay, so we've listed a few below.
We welcome all feedback, positive or negative, so please do get in touch on email@example.com or 01439 770766 if you would like to discuss your stay. Also if you have the time we would love to hear from you on Tripadvisor - just look for Feversham Arms Hotel & Verbena Spa, Helmsley.
Loved every minute of our stay (September 2017)
We booked a one night Dinner, Bed and Breakfast offer and we had a pool suite. The room was lovely and spacious with a super king bed, lovely fluffy towels and robes. All the staff were incredibly attentive and professional and having valet parking and being shown to our room were really nice touches. I had a fantastic spa treatment and again the spa staff were very well trained. Dinner was delicious - the portions are not huge but the ingredients and cooking are sublime and just right for a two or three course meal. Breakfast was superb with fresh fruit, cereal, pastries and lots of choice cooked to order. I would really recommend the Feversham Arms for a fab relaxing stay.
Birthday Treat (September 2017)
This is a lovely hotel in a lovely location . Helmsley is a little market town with lots of little shops and very nice coffee shops , a few pubs some with accommodation and a couple of hotels .The 2 main restaurants were an Indian and Italian.
I booked this hotel for my husbands Birthday and I was over the moon when we were upgraded to a suite . The room was very clean and nicely presented , a king size bed and a large wall mounted telly . Settee and another telly in small adjoining room . The bathroom was modern , with a large walk in shower and a large tub bath ( only minor complaint was the plug in bath didn't work properly and I wasted water trying to get it to stay in bath ) Bottled water left daily and staff came into room later and turned down bed and tidied towels bath robes etc . (Nice touch). The hotel lounges and bar were very cosy . We visited spa and had a lovely swim in outdoor pool (lovely and warm ) enjoyed jaquizzi , sauna and steam room too . The breakfast was excellent , buffet juices and crereals ,fresh fruit, but what we really liked was the full English and hot food were all freshly made to your liking .We had the Eggs Benedict and Scrambled eggs.
The staff were all very friendly and very efficient .We had a great two night stay.
Customer service outstanding (September 2017)
Wow this was amazing. The venue and spa are both outstanding but what really makes it are the staff and the attention and service they give you. Their front of house service was first class. Valet parking is a lovely little extra. The staff are really clued up on making you feel so special. Breakfast team were amazing and their manners, etiquette and overall level of hospitality was what made it all lovely. The spa staff are amazing as well. Had such a relaxing time and would recommend it. We had a junior suite which was so spacious. I really can't praise the staff enough, they are what makes this such a top quality break.
Brilliant staff great hotel (September 2017)
We were upgraded from an executive room to a suite after asking for a room away from the road.The staff were extremely understanding and helpful. The spa facilities are good and we were very pleasantly surprised despite the cold weather how warm the outside pool was to swim in, and we really enjoyed the hot tub.
The restaurant food was excellent and the staff could not have been more attentive and helpful.
Great stay (September 2017)
Just spent a 3 night stay at this hotel with my daughter. We had an executive room which was very comfortable and cosy to relax after our days out. The food is excellent and should warrant awards.
The staff are friendly, welcoming and a special mention to Manuel who organised the a la carte dinner in our room on Saturday evening.
Excellent and highly recommended if you are in this part of the world.
40th Birthday Spa Day... Girly Gathering
Staff are very professional, welcoming, they have a customer tailored approach & provide an exemplary image fronting the spa. Excellent facilities, a lengthy list of spa packages & treatments excellent location; once inside you feel you are at country retreat. Excellent value for money, will definately be visiting again soon.