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Mar 2014 28

As a hotel we’re at the heart of the service industry and it goes without saying that high standards of service help distinguish good properties from great properties. Yet what is it that makes a guest feel truly special? Is it simply the possibility of a free room upgrade? An extra chocolate on the pillow each evening maybe? Or is it much more than this?

Continue reading: What Makes Truly Great Service?

Mar 2014 14

Spring has sprung and summer is tantalisngly just around the corner, so we have splashed out and invested in a new Jacuzzi hydromassage spa for our Mediterranean inspired terrace.

Continue reading: Ten Reasons Why Its Time To Spa

Jan 2014 24

For many of us, a new year often comes with the intentions of a new us. At Feversham Arms Hotel we’re not firm believers in quick fixes and fad programmes, so our Spa Manager, Lisa Kelly, has put together her sustainable top tips for a better you that is manageable throughout the year.

 

Continue reading: New Year, New You