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Mar 2014 28

As a hotel we’re at the heart of the service industry and it goes without saying that high standards of service help distinguish good properties from great properties. Yet what is it that makes a guest feel truly special? Is it simply the possibility of a free room upgrade? An extra chocolate on the pillow each evening maybe? Or is it much more than this?

Continue reading: What Makes Truly Great Service?

Mar 2014 14

Spring has sprung and summer is tantalisngly just around the corner, so we have splashed out and invested in a new Jacuzzi hydromassage spa for our Mediterranean inspired terrace.

Continue reading: Ten Reasons Why Its Time To Spa

Feb 2014 21

The start of the year is always considerably stressful, so come mid-February we’re due some well-earned R&R. To help put you in a relaxing mood, ensuring you can leave your troubles at the door, we’ve put together our top 5 ideas for a relaxing time in North Yorkshire.

Continue reading: Let North Yorkshire Take Your Worries Away