AboutUs-Careers

Careers

If you are interested in joining our team and believe you have the qualities and skills to support the continued growth and evolution of our hotel and spa then please get in touch with us.

We are currently recruiting for the vacancies below.  Please contact Tony Greenwell tony@fevershamarmshotel.com for further information.

 

Reservations & Events Coordinator

Based within the Sales Department, we are responsible for Leisure, Corporate and Event reservations. This position takes the lead on bedroom reservations, but the successful applicant will be expected to lend a hand with Events bookings when required (eg due to staff holidays or busy periods).

Working five days a week (including weekends), you would be driving and delivering an excellent customer experience to our customers with character and charm, to a high standard, maximising sales and ensuring that all guests’ expectations are met and exceeded. 

Junior Sous & Senior Chef De Partie

We are looking for someone who is flexible, motivated and is passionate about producing high quality food.  Someone who has experience in a similar role and is able to work well under pressure.  You must be able to support and work under the wing of the Head Chef and enthusiastic to learn. Be a team player with a bright personality with great attention to detail.
Salary dependent on experience.

Verbena Spa Therapist

The Verbena Spa is recruiting for NVQ level 3 qualified therapists.  The ideal candidate will have experience working in the health and beauty industry; with luxury spa experience a bonus.  The highest standard of presentation and social skills are expected and you should be able to work in a busy environment.  You should be able to multitask, moving from treatments, to handling laundry to taking orders from guests for food or drink although your main role will be to perform treatments.

In return the spa offers a luxurious, high paced environment in which to grow and develop your skills.  Uniform and meals on duty are provided as well as gratuities and commissions on products sold.

Salary on application.

Kitchen Porter

To assist the Head Chef and kitchen team as well as ensuring that the kitchen areas are maintained to a high standard of cleanliness and safety.

Main Duties and Responsibilities: 

- Safe and effective operation of the pot wash and dish wash machines.
- Total cleanliness of all equipment used within the department.
- Total awareness of hygiene and health and safety considerations in the kitchens areas.
- Overall cleanliness of personal work area.
- Total removal of all rubbish and waste food at appropriate times into appropriate areas.
- To maintain a professional, cordial and productive relationship with all other departments of the hotel.
- To be smartly presented in correct uniform at all times.
- To have a knowledge and understanding of company mission, vision and values and to work in accordance with these principles at all times.
- Any task reasonably requested by senior managers or owners.

Receptionist

Job Description
You will:
•         Provide guests with a consistently high quality, enjoyable experience, presenting a professional and knowledgeable demeanor at all times
•         Take telephone, email and direct enquiries promptly and accurately and to convert these enquiries into sales at the most profitable rate possible
•         Check guests in and out ensuring that the necessary details/ payments are obtained
•         Be responsible for the safekeeping of cash, other takings, guest property and valuables, applying the hotel procedures
•         Take and record restaurant reservations accurately and within guidelines, communicating updates to the restaurant/ kitchen team on a regular basis
•         Prioritise workload effectively in order to maximise business sales
•         Offer guests the prospect of upgrading their reservation in a variety of appropriate ways at all available opportunities
•         Maintain a professional, cordial and productive relationship with all other departments of the hotel
•         Work in harmony within the department, encouraging a high quality team-orientate culture, liaising with other departments within the hotel to ensure a seamless experience for all guests
•         Adhere to hotel Health & Safety at all times
•         Perform any task reasonably requested by the hotel’s management
•         Occasionally work away from The Feversham Arms Hotel for any outside catering, promotional or similar event

Hours
8 hour shifts with a 30 minute break, between 7am - 11pm, will include weekend work.

Senior Housekeeper

The role is a hands on position as an integral part of the housekeeping team.

Planning the work schedule for the team and managing payroll to the budget.

Organising and instigating regular and periodic cleaning, as well as liaising with 3rd party cleaning contractors

To assist the Rooms Division Manager in maintaining and enhancing high levels of service and customer care throughout the service at The Feversham Arms Hotel.

 

Main Duties and Responsibilities:

To ensure daily service standards are kept to a 4 red star level.

To ensure the cleanliness of the bedrooms, public areas and lounges are in accordance with procedures, routines, control systems and hygiene requirements.

Managing the team to uphold the 4 red star standard through adhering to procedures, policies and supervision.

Supervise and assist with training and developing of new and current staff members.

Ensuring stock levels are managed to budget, stored correctly and securely kept. Storage of chemicals adhere to COSH standards.

To maintain a professional, cordial and productive relationship with all other departments of the hotel.

To be smartly presented in correct uniform at all times.

To have a knowledge and understanding of company mission, vision and values and to work in accordance with these principles at all times.

Any task reasonably requested by senior managers or owners.

Part Time Room Attendant

To assist in maintaining and enhancing high levels of service and customer care throughout the service at The Feversham Arms Hotel.

Main Duties and Responsibilities:

To ensure daily service standards are kept to an excellent level.

To provide guests with a consistently high quality, enjoyable experience.

To be familiar with the service systems you are working within.

Work within effective procedures and control systems.

To maintain the set-up, upkeep and cleanliness of the bedrooms, public areas and lounges in accordance with procedures, routines and hygiene requirements.

Preparing the bedrooms, including all necessary preparation for the shift.

To ensure all stock items are stored correctly and securely kept.

To train other less experienced or skilled members of staff who work with or report to you.

To maintain a professional, cordial and productive relationship with all other departments of the hotel.

To be smartly presented in correct uniform at all times.

To have a knowledge and understanding of company mission, vision and values and to work in accordance with these principles at all times.

Any task reasonably requested by senior managers.

We are looking for local people that can easily commute.