Accessibility Statement

Providing access to all of our guests is extremely important to us.

We accept service dogs in all bedrooms, public areas, bar and restaurant. We invite them to join you free of charge to enable you to have a comfortable stay.

Along with complimentary valet parking, we have a number of disabled parking bays in immediate proximity of the front entrance.

All dietary requirements are catered for.

We ask guests to advise us on any problems they may have in the event of an emergency evacuation, and please be assured that all members of staff will be advised of any assistance required in the event of an emergency. This will also aid reservations in ensuring they allocate the most appropriate accommodation to you for your comfort and enjoyment.
All bedrooms and event spaces have a telephone landline, so that assistance can be requested 24 hours a day if necessary.

We aim to offer excellent service to all our guests, and many of our staff have attended training covering issues relevant to our less-able guests.

The Feversham Arms and Verbena Spa is committed to providing a website that is accessible to the widest possible audience - regardless of ability or browsing technology and including those who have visual, hearing, motor and cognitive impairments.

Where possible, all print is done in clear text.

Disabled bedrooms are located on the same level as the main reception area, and also accessible via lift.
Disabled restroom and changing area is accessible via lift.

The Verbena Spa is all on one level, and all facilities including treatment rooms are wheelchair accessible.