The Feversham Arms is now closed
Tuesday 24th March 2020
Further to the Prime Minister’s recent announcement we have taken the sad but necessary decision to close the Feversham Arms and Verbena Spa at 11.00 am today (Tuesday 24th March 2020) until further notice.
Due to the fast-moving situation and updated government guidelines, the health and well-being of our guests and the dedicated team who look after them during their stay, must be our priority.
We appreciate there will be people with an upcoming reservation or a general enquiry and ask you to get in touch via firstname.lastname@example.org to discuss anything further We will be contacting all future guests (up until end of June 2020) directly over the coming days to reschedule your visit.
We want to do what we can to lighten the mood in these sombre times, so please keep in touch through our social media channels. We will be posting regularly including views of the glorious Yorkshire countryside we are privileged to enjoy, asking you to share your favourite Feversham memories.
May I take this opportunity to thank the team at the Feversham Arms & Verbena Spa for their sheer determination to keep the lights on as long as possible and with such dedication. You are the epitome of customer service.
Stay safe, keep well and we shall be back, bigger and stronger than ever very soon.
Feversham Arms & Verbena Spa
Saturday 21st March 2020
Further to our announcement yesterday and inline with the UK Spa Association and government recommendations the out-door swimming pool will now be closed.
Friday 20th March 2020
Following today’s Government announcement, we have taken the decision to close our Verbena Spa with immediate effect. We will also be closing our Weathervane Restaurant for non-residential diners.
We will still be serving in-room dining for our residents, following the strictest hygiene and food standard protocols, in line with Government and PHE guidance.
Our outdoor pool will also be open for our residents and members who are welcome to use this outdoor facility providing they observe the recommendations around social distancing.
These are the most unusual of circumstances that we find ourselves in. We cannot thank our residents, and members enough for their understanding at this moment in time.
I would like to whole-heartedly thank the team at Feversham Arms Hotel & Verbena Spa for their extraordinary resilience and desire to continue to deliver the very best in customer service, at such a difficult time.
With my best wishes
Tuesday 17th March 2020
We continue to welcome guests the hotel and spa, with the reassurance that we have your health and wellbeing as our priority. Do come and spend an enjoyable time here, relaxing with your friends and family.
We will continue to monitor this developing situation and will share regular updates on this page.
We would like to reassure our guests that we are adhering to the guidelines issued by the British Government, Public Health England and the National Health Service regarding coronavirus (COVID-19).
The health of our staff and guests is our priority, and we have therefore put in place the following precautionary measures:
• We’ve increased how often we clean our public areas such as reception, lounge and dining areas, bathrooms and surfaces such as door handles and stair rails.
• Our food and beverage team follow and implement stringent food safety and hygiene guidelines
• We’ve increased the use and number of antibacterial hand sanitizers throughout the hotel and spa
• Our highly trained team of experts at Verbena Spa already follow a strict and stringent hygiene regime, sanitising tools and equipment, wearing gloves and frequent and thorough handwashing following every treatment for every one of our guests
In line with Government guidance, if you have a high temperature, or a newly acquired continuous cough, please postpone your visit, and stay at home for seven days. Please also ensure that you practise good hand hygiene, following guidelines on how to avoid the virus, details of which can be found here on the NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/
BOOKING WITH US
Given the unique circumstances at the moment we are making adjustments to our booking terms to give you extra peace of mind and confidence is booking The Feversham Arms.
When booking direct with us, you’ll not only get the best rate available, but the flexibility to postpone your booking should your stay be affected by coronavirus. We can postpone any booking currently scheduled before the end of June 2020 and will allow you the flexibility to either move to a new date or decide on a new date when we are more sure of the situation. Please contact our reservations team directly to change your arrival date.