AboutUs-Careers

Waiting Staff

Are you looking to join 2 award winning hotels in a beautiful location of North Yorkshire, who thrive on delivering the best customer service experience to all its guests on every occasion? Then look no further than The Black Swan or The Feversham Arms hotels in Helmsley.

You will receive a comprehensive training package with on line training tools to help you achieve the standards expected in these luxurious hotels.

We provide every colleague with excellent staff benefits of 50% off all food, beverage, spa treatments and retail goods, excellent family stay and dine packages, Free food whilst on duty, a share in the Gratuities every quarter and a share in the service charge (qualifying period applies) which are all great ways to boost your pay packet. We offer live in accommodation should you need it and will provide you with full uniform. Both hotels are part of Pride of Britain where you can enjoy discount stays in 21 hotels across the country. If this is something you would like to be part of we would love to hear from you.

We are looking for Experienced Waiting Staff

Experienced part time and full-time bar staff required to deliver a world class service in our luxury hotel.

Applicants must be well presented, have a great personality, and be focussed on customer service.

Responsibilities will include, but are not limited to:

Being the first point of contact for guests offering excellent customer service throughout their experience with us.

Representing the business in a positive and a professional manner.

Delivering a world class food and beverage service to our guests.

Restocking the wine store and bar.

Handling cash and credit cards.

Responsible for end of day close procedures.

Shift work including evenings and weekends.