The Man Behind Evolution


Over the coming weeks, we will be introducing you to members of our team and giving you an insight into their daily routine that helps us to provide the unique offering and unparalleled quality that attracts both locals and visitors from all over the globe.

This week, we are proud to introduce you to our General Manager, Charles Merchie.

Charles was appointed General Manager of The Feversham Arms in July 2013 following a distinguished career in the luxury hotel and restaurant industry. He joined with 30 years of knowledge and experience that has lead him to become one of the most respected individuals in the hospitality world.  His dynamic expertise has helped to successfully develop the hotel’s growth and continue to evolve the unique experience and excellent service it’s renowned for. His spa product knowledge has proved an invaluable asset to the recent renovation of the Verbena Spa at The Feversham Arms.

Born in Belgium, but having been brought up France, as the strong soave twang in his accent suggests, his career in the hospitality industry began with training at the Hotel School of Strasbourg and Lyon before embarking on an illustrious career that has taken him around the globe.

With a résumé which boasts some of the world’s leading 5-star hotels, including The Westin Excelsior in Venice, the Renaissance and New World Hotel in Kuala Lumpur, and The Conrad International in Hong Kong just to name a few, Charles was also Venue Director at Alea Casino in Leeds prior to his appointment here.

Further to his invaluable hotel experience, he has utilised his passion and extensive knowledge for food and wine in various roles as food and beverage director for some of the finest restaurants across Europe. Since he took up post as General Manager at The Feversham Arms, Charles has channelled his interest and expertise into shaping and elevating the dining experience at the hotel, with the assistance of Head Chef Norman Mackenzie.

When he’s not casting his perfected eye over Feversham, Charles can be found rowing down the River Ouse in York, brewing his own cider or brushing up on the several languages he has accomplished to learn.

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